I, Technoligist
5-minute read
Democratize your IT
Placing the power of tech in everyone’s hands
An undeniable shift toward democratized technology is underway. Powerful technology capabilities are being put into people’s hands, usable without highly specialized skills. It’s not about a single tool or service, but the culmination of an array of technologies. Natural language processing, low-code platforms, robotic process automation (RPA) are just a few of the capabilities and services making technology more accessible. They each have different and unique applications, but all are bringing the innovative power of machines to human hands.
Democratized technology lets people optimize their work or fix pain points on their own. Without having to request major IT projects, people can create a custom dashboard for a group’s finances, build an app to approve and automatically fulfill purchase orders and much more.
Suddenly, the ability to create technology solutions belongs to people all across the enterprise.
IT is not totally gone from the equation. IT will still be in charge of the big programs, scaling successful initiatives and injecting the most cutting-edge technology into the business. But they are free from many burdens that bog down big projects, like not quite capturing the users’ needs or needing to customize for every user and use case.
This is every enterprise’s opportunity to make their employees a core part of their digital transformation effort. But to do so successfully, leaders will need to emphasize innovation across every business unit. It’s not just about giving people access to new tools; companies must actively teach their people to think like technologists. This doesn’t mean turning everyone into an engineer, but rather enabling them to solve problems with technology.
Paul Daugherty, Group Chief Executive - Technology and Chief Technology Officer, Accenture
Marc Carrel-Billiard, Senior Managing Director and Lead – Technology Innovation and Accenture Labs
Michael Biltz, Managing Director – Accenture Technology Vision